Wednesday 12 March 2014

Lesson 4 - Using Google Groups

On this course we use Google Groups for team building and for discussions on different topics. Our Google group "eva-some2014" can be found at
https://groups.google.com/forum/#!forum/eva-some2014
The group email address is: eva-some2014@googlegroups.com

There are two basic ways of interacting with our group: On the group web page or using email.
You can decide yourself how much email you receive from the group. If you are not happy with your present setting, go to My settings of the group:


After choosing "Membership and email settings" you will see this dialogue:


Quite manu choose the "No Email" option. This is a good choice if you are suffering from email overload. But the price you have to pay for this convenience is that you have to remember to go to the group page to read the messages. If you fail to do this you will be out of discussions and the team work.

I receive more email than I can manage properly. But I choose the "Send me an email for every new" option on Google Groups to be up to date. I can reply immediately to  messages from my email instead of opening the group page. And I can delete the email right after reading/replying, because I know that all messages are there on the group page for me.

(Using email to reply to messages is not possible on all Google Groups. The group manager decides on the "Advanced setting of the group" section of the group whether email delivery is allowed or not.)

Who can see the messages?
The group manager can decide that the messages sent to a group can be seen only by the managers of the group or only by all the members of the group or by all people on the net.

For this group (EVA Social Media course 1) I have decided that anyone can view the group content. We have no secrets, and if someone outside our group learns something looking at our discussions no harm is done.

Who can post messages?
The group manager can decide that only the managers can post messages or all members can post or anyone can post.

For this group I have decided that only the members (students of the social media course) can post. This is not a general discussion forum, but a platform and tool for our course.

Who can join the group?
The group manager can decide that only invited members can join or that anybody can ask to join the group or that anyone can join.

For this group I have decided only invited members can join.

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There are different types of Google Groups:
(The text below copied from Google Groups)
Email list
An email list allows users to post from the web or by email. This is a mailing list group.

Web forum
A web forum allows people to interact with the group and have engaging and interactive discussions on the web. It has web-optimised features enabled including moderation tools. Group members post topics and replies through the web interface, but can still receive updates via email.

Q&A forum
A Question and Answer Forum is a web forum with extra features enabled to support the experience of asking and answering issues. Topics can be marked as resolved or be rated by users. In addition, you can use categories to organise questions within the forum. People must post through the web interface, but can still receive updates via email.

Collaborative inbox
Topics can be assigned to other members and treated as tasks which can be resolved or reassigned. Additional options are available to control who can assign and receive tasks.

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